FAQ

Please, read our frequently asked questions below. Do not hesitate to contact us, if there is anything else you would like us to further clarify:

Q: I’m a business and extremely interested in your products, how can I get in touch?

A: Please, use our resellers’ connect form, we would like to hear from you.

Q: How long will it take to receive my order?

A: The estimated minimum lead time when ordering at pastrymasters.co.uk is 10 working days, although usually, you may receive your goods much earlier.

Q: Do you offer alternative packaging?

A: Yes we do, details can be found in our business proposal, obtainable here.

Q: Where are your signature biscuits/cookies made?

A: They are made in Shrewsbury, England, UK.

Q: How are your butter biscuits/cookies made?

A: They are handmade from scratch in small batches to ensure the highest quality.

Q: Who makes your butter biscuits/cookies?

A: They are made by our in-house artisan Pastry Masters.

Q: What is the shelf life of your biscuits?

A: 3 months from the date we make them.

Q. Can you ship your butter biscuits to other countries?

A. If you are a business and wish to order from outside the UK, please connect with us first to ensure that your shipping charges are correct and there are no customs restrictions in your country. We will subsequently provide a password-protected area where you can complete your transaction via PayPal, and once your payment is confirmed, we will process your order accordingly.

Copyright © 2024 Pastry Masters Co. A Confectionery Enterprises brand. All Rights Reserved

Our other delightful products: panforte.uk | shrewsburybiscuits.com | luxuryshortbread.com | oatandwheat.com | ricciarelli.co.uk

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